Slide background GREAT
CUSTOMER SERVICE
IS GOING
THAT EXTRA MILE
SimpleFeedback makes it easy!
Slide background Ready for the road Add to your native iOS application Mobile-ready for web forms Reply to customers from notifications Any device, anywhere Designed for Mobile Slider Image
Slide background INCREASE
CUSTOMER SATISFACTION
AND GROW
YOUR BUSINESS
Engage your customers Slider Image
Free Trial. No Credit Card Required.

Sign-up for a free 15-day trial. We'll email you our setup instructions and login to your own account. Your site will be up and running with all of our services in about 5 minutes.

MUCH MORE THAN FEEDBACK...
NOW MANAGE ALL OF YOUR CUSTOMER ENGAGEMENTS

No need for separate applications to manage various parts of your business. SimpleFeedback provides tools which can be used throughout your organization and unifies your customer experience.

Feedback

Collect feedback and hear the voice of your customers. Use the feedback form to identify areas for improvement and increase customer satisfaction.

Support Cases

Manage customer requests for help with the support case form. Case types give you insight into the types of issues your customers frequently experience.

Sales & Leads

Capture new clients and leads with our sales form. Track deal size and organize your sales activities in your pipeline using stages to increase win rates.

General Inquiries

For general inquiries, the CRM form is an all purpose form for your customers to send you questions and their contact information for programs you offer.

The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.

- John Russell -

HOW SIMPLEFEEDBACK WORKS

We've designed SimpleFeedback to have you up and running in minutes.
Once added to your site, you can make changes anytime to your forms without coding.

  • Choose Services

    Choose and customize the services you want offer customers

  • Create a Form

    Design and personalize your service form with our easy to use form designer

  • Use our code

    Simply add the code we provide to your existing site or mobile application

  • Engage with Customers

    You're now ready to manage all customer activity from our Customer Center




OUR CUSTOMER ENGAGEMENT CENTER

Manage all your customer activities in our customer portal.

  • Engagement dashboard provides insight into all activities at a glance
  • Each service has its own inbox
  • Respond to customers and track replies
  • Use our pre-defined reports or build your own.
Learn More Get your 15-day free trial

Websites

Add SimpleFeedback to your website to collect feedback, receive support cases and generate new sales leads.

Mobile Applications

Support for your native iOS applications and mobile websites, SimpleFeedback looks great on all devices.

Print & more...

Each form has its own URL and QRCode which you can use in printed materials to solicit feedback or other requests.