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Our Services
Simplefeedback helps you to acquire, engage and support your customers.
Our customer service tools will help your users and increase customer satisfaction.
Feedback
Collect feedback from your customers about your product and services. Use customer feedback to identify areas to improve customer satisfaction.
Support Cases
Support cases give your customers access to help when they need it. Track and manage open cases to help drive quick resolution.
Sales Leads
Sales and lead forms help capture new customer and prospects at your website and drive sales growth.
General Inquiries
A general purpose from to collect contact information of your customers and their interest in various offerings of your business.
Build and customize our forms for the services of your choice to match the look & feel of your business
Company Logos
Add your company logo to your forms for easy brand recognition.
Contact Information
Collect your customer's email addresses and full contact informaion
Desktop & Mobile
Built for both desktop browser and mobile devices
Window Styles
Choose the color and style of your forms to match your website.
Text & Lanugage
You are in control of all text and language on your form.
URLs, Javascript & QR Codes
Access your form with URLs, javascript functions and QR Codes.
Manage Customer Activities
Manage all customer interactions from our customer engagement portal.
Inboxes
Each service has its own inbox. Easily filter records and assign owners to users across your team.
Email Responses
Respond to your users with our email form. Choose to let your users respond. All communication is stored on the record for easy review.
Tags
Create and assign tags to records. Tags allow you to categorize and organize records for your own unique needs.
Notifications
Choose to receive email notifications of new records. You can respond to the records right from the notification without need to go to the Customer Center.
Tasks
Create tasks for records, contacts and members of your team. Your tasks are prominently displayed on the dashboard for easy remembering.
Notes
Annotate and store notes on each record. Use notes to log call conversations and communicate to others on your team.
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